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Find answers to all your service-related questions here. Select how you’d like to proceed.


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Log into your client dashboard to submit support requests and find important info about your site.

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Have questions about our platform or services? Check out our commonly asked questions to find answers now!

Commonly Asked Questions

Commonly Asked Questions

What are my payment options - credit card, PayPal, Apple Pay?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) as well as PayPal and Apple Pay. We may add other payment options in the future. Please let your Support Agent know if there is another payment type you’d prefer to use.

Do I have to sign any contracts?

No. Our monthly and annual plans do not require you to sign a contract and we even offer all our new customers a 30-day money-back guarantee.

Do you offer any discounts on combined or annual plans?

Yes. We offer two FREE months when you choose any Annual Plan. We also offer bulk discounts on hosting when you host five (5) or more domains with Site Assembly.

What is the difference between Wordpress Hosting and Wordpress Support?

WordPress Hosting refers to “hosting” your WordPress website on servers that are built and optimized specifically for WordPress. Every WordPress site must be hosted somewhere. Without hosting, your website is inaccessible by the public.

WordPress Support includes answering commonly asked questions, troubleshooting errors on your WordPress site, updating themes and plugins, and ensuring your site is always working properly!

Will you build me a new website?

Yes. We offer expert-level WordPress development services based in the U.S. at super-competitive prices. Fill out the New Website Questionnaire now to begin.

What if I already have a website that I'm happy with?

That’s great! You can migrate your WordPress site to our servers, or manage your site without migrating.

Fill out the Migrations form now to migrate your website to our servers.

Or, share your WordPress Admin login details with your Dedicated WordPress Manager in your account dashboard.